[Exclusive Interview] This Startup Offers Medical, Law Enforcement, and Wellness Services To Companies For Enhancing Workplace

Recently, we interacted with Mr. Sumit Manon, Co-founder & CEO of The Response Company – a company that believes in enhancing wellness at your workplace and creating the safest and most motivating corporate journey.

Headquartered in Gurugram, The Response Company is an incident helpline service provider specializing in providing crucial support and assistance during emergencies. Recognizing the unpredictability of unexpected events, the rapidly growing firm stays devoted to its core objective of ensuring the safety and well-being of those in distress. Serving as the crucial conduit between people in need and the appropriate incident services, The Response Company operates a cutting-edge call centre with highly skilled staff experienced in handling unforeseen circumstances. Moreover, realizing that most emergency situations are interrelated to additional factors, the organization has developed 15 valuable services to meet every emergency requirement, including ambulance services, disaster management aid, POSH support, as well as cybercrime defense. 

Revolutionizing the incident management ecosystem, the organization utilizes advanced technologies to expedite communication, response coordination, and data management. An advanced call centre infrastructure outfitted with powerful telephony systems, automatic call distribution (ACD), and interactive voice response (IVR) capabilities enables The Response Company to facilitate real-time seamless communication between operators, response teams, and incident services.

What are the unique features of The Response Company that have set it apart from others in the market?

While there are several service providers for situations that warrant ambulance services or law enforcement services as a response, we found this market lacked a comprehensive solution package for emergencies especially in corporate settings. The Response Company is proud of its uniquely streamlined pan-India response and a 24*7 command centre with specialized personnel having a proven track record. We are on our way to adding more elements to our corporate solution stacks, aiming to pave the way for a one-stop solution to all emergency mitigation services. 

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